Refund policy
Refund Policy
Thank you for choosing to purchase digital products from Jelly Social Lab. We strive to provide high-quality digital downloads that meet your needs and expectations. As digital products cannot be returned, we have established the following refund policy to ensure transparency and a smooth customer experience:
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All Sales Are Final: Due to the nature of digital products, all sales are considered final once the purchase is completed. We cannot offer refunds, returns, or exchanges for any digital products, including but not limited to software, e-books, templates, graphics, and other downloadable materials.
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License Agreement: By purchasing our digital products, you are granted a license to use the templates to create content for your business and audience. This includes applications such as email marketing, courses, online programs, social media marketing, and more. However, you are prohibited from selling or redistributing the standalone templates themselves.
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Quality Assurance: We take great care to ensure the quality and accuracy of our digital products. Before purchasing, we encourage you to review the product description, features, and any available previews to make an informed decision.
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Technical Assistance: If you encounter any technical issues or difficulties accessing your purchased digital product, please don't hesitate to contact our customer support team at hello@wellnesscontentkit.com. We are here to assist you and resolve any technical problems.
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Contact Us: If you have any questions or concerns or need assistance with your purchase or our refund policy, please contact our customer support team at hello@wellnesscontentkit.com. We are here to help and will respond to your inquiries promptly.